Our Core Values

A company's core values set the tone for how its management wishes to conduct business with associates, customers, business partners and competitors. Core values define what the company aims to become, as well as what employee behavior is considered acceptable.

Our Core Values are as followed:

• Safety
• Quality
• Customer-Focused
• Honesty, Integrity and Respect for People and the Environment
• We conduct business with openness, fairness and integrity, and expect our customers to do the same.

Safety:

It's been said that working safely is no accident. At Reliant, safety is our number one priority, and our comprehensive safety program helps bring the vision of an accident free workplace to life. Our safety program includes:

• The Reliant Management Team is involved in the program and empowers all associates to stop/not participate in any unsafe work practice without fear of reprisale.
• Reliant employs a full-time health and safety manager whose duties include safety training, on-site safety audits and accident/injury investigations.
• Reliant provides specialized training in: forklift operations, work platforms, confined spaces, and hot work.
• Reliant requires field associates to attend safety awareness training sessions (conducted by the safety manager) or toolbox safety meetings (lead by their job site supervisor) weekly.
• Reliant provides all our field associates with company supplied, job-related Personal Protective Equipment (PPE) including: fall protection, eye and hearing protection, hard hats, lockout/tagout tools, safety gloves, and appropriate uniforms.
• Reliant guides all associates to remove any dangerous tools from service and provides resources for repair or replacement.
• All in all, Reliant spends over $200k annually in safety related expenditures.

Quality:

At Reliant, we have made a commitment to quality. Throughout the years we have had the privilege to work with Honda of America Mfg., Inc. and have inherited their high expectations for quality. We feel that with our constant display of quality and pursuit of perfection, Reliant is able to be a leader in its field.

Customer-Focused:

Some contractors approach customers on a transactional basis. In other words, each transaction is the opportunity to get the upper hand and to squeeze more money out of their customer.

In contrast, Reliant believes that the opportunity to serve customers is a privilege not a right, and one the provides us the opportunity to create a life-long relationship that can be beneficial to both parties over time. We call it “our long view”. Occasionally, this philosophy means we have to do things to take care of our customers that our accountants don’t care for, but that’s why many of our customers have been doing business with us for years.

Honesty, Integrity and Respect for People and their Environment:

Let’s face it… When most people think about “contractors”, honesty, integrity and respect is not likely any of the words that come to mind.

At Reliant, the tone is set by the Corporate Operating Committee members’ whose personal core values include honesty, integrity and respect for people and the environment. These values guide our daily dealing with associates, customers, business partners and competitors, and in may ways, is now embedded in our company culture.